Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

"Rock the bold-shoulder trend in this sequined, silk-rich blouse with a lavish leopard print, split shoulders and airy silhouette. RoundneckSplit three-quarter sleevesLonger length hits below the hipsBody: SilkTrim: 62% viscose/35% polyethylene/3% elastaneDry cleanMade in USA of imported fabricModel shown is 5'10"" (177cm) wearing US size Small."

"THE LOOKPullover styleRaw edge boatneckRaw edge short sleevesPrinted logoFaded detailsRibbed hemTHE FITAbout 25"" from shoulder to hemTHE MATERIAL95% cotton/5% elastaneCARE & ORIGINHand washImportedModel shown is 5'9½"" (176cm) wearing US size Small. "

Sheer genius: INC's petite top makes a bold statement with sheer fabric and embroidery.

A paisley print adds pop to the silhouette of the season, the peplum. INC's petite top looks great on its own or layered with cropped jackets and cardigans.