The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

"Melange stripes and texturally patterned bands add intrigue to this ribbed, pull-on piece.ScoopneckSleevelessAllover ribbingRayonDry cleanMade in Italy of imported fabricModel shown is 5'11"" (180cm) wearing US size 4. "

"Watercolor-inspired hues and a hint of on-trend colorblocking create a brilliant stretch-silk design.Collar neckLong sleevesConcealed button frontFloral-print on frontSolid backAbout 21"" from shoulder to hem93% silk/7% elastaneDry cleanImported of Italian fabric Model shown is 5'10"" (177cm) wearing US size Small. "

"Crisp poplin, tailored with a sharp stand collar and enhanced by sheer sleeve panels.Stand collarButton frontLong partially sheer sleeves with button cuffsAbout 25"" from shoulder to hem 61% cotton/39% silkDry cleanMade in Italy of imported fabricModel shown is 5'11"" (180cm) wearing US size Small. "

"THE LOOKThin spaghetti strapsTonal seams on bust with underwire supportBack zip with hook-and-eye closureTHE FITAbout 22"" from shoulder to hemTHE MATERIAL94% silk/6% elastaneSecond fabric: 92% silk/8% elastaneCARE & ORIGINDry cleanMade in ItalyModel shown is 5'9½"" (176cm) wearing US size 4. "