The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

"Lightweight linen basic has a split jewelneck, three-quarter sleeves and a single front patch pocket. Split v-neckSingle front patch pocketHidden button frontThree-quarter sleevesLinenMachine washMade in USA of Italian fabricModel shown is 5'10"" (177cm) wearing US size Small."

"EXCLUSIVELY AT SAKS. Tonal shapes on gorgeous silk elevate this fluttery swing topper trimmed with delicate ruffles.Ruffled drawstring necklineV-cut notchGathered sleevesAbout 25"" from shoulder to hemSilkDry cleanMade in USA of imported fabricModel shown is 5'9"" (175cm) wearing US size 4."

"THE LOOKRound neckline Long button cuff sleevesGathered shoulders and cuffsFront pleated accentBust dartsBack keyhole with button closureTHE FITAbout 23"" from shoulder to hemTHE MATERIALViscose/spandexCARE & ORIGINHand washImportedModel shown is 5'9"" (175cm) wearing US size 4. "

"Irresistibly sleek and effortlessly cool, this soft leather crewneck has a sleeveless silhouette and invisible back zipper. CrewneckSleevelessBack zipper; hook-and-eye closureLeatherDry clean with leather specialistImported of Italian fabricModel shown is 5'10"" (177cm) wearing US size Small."